Shipping & Delivery

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are usually sent to our manufacturer for dispatch within 48 hours after the order is placed and payment is received. Our manufacturer will process the order, which takes an additional 1-2 days.
  • Shipping time: This refers to the time it takes to for items to be shipped from our warehouse to the destination. Shipping to US, Canada, Australia and Europe usually take 10 business days.Shipping to other countries outside of these areas usually take around 20 business days. 

Please note items are shipped using e-packet, which is a US postal service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination, but van take longer from time to time. Please allow up to 20 business days for delivery to a US address and up to 35 business days for delivery to a non-US address. Note that for some countries, shipping may take longer than estimated.